Our Managed Services combines a suite of software solutions into a single package that supports our client's needs. From remote monitoring, preventive maintenance, and other services that reduce the negative business impact of technology failures.

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PROACTIVE SUPPORT

Proactive Support combines a suite of services into a single package that supports a client's needs. Proactive Support includes remote monitoring, preventive maintenance, and other services that reduce the negative business impact of technology failures. By minimizing both the occurrences and duration of failures, clients will benefit from a reliable and stable network.

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FULLY MANAGED SUPPORT

Fully Managed Support combines a suite of services into a single package that supports ALL client’s IT needs. This includes remote monitoring, preventative maintenance, device optimization, and other services. The key characteristic of Fully Managed Support is that it typically includes all network, end-user and emergency support, delivering a total IT solution. This service delivers our highest value through operational reliability, reduced business impact, and aligned IT and business goals.

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SUPPLEMENTAL SUPPORT

IT is always in demand. One demand is keeping the environment running smoothly, the other is making investments that build IT as a strategic asset. Complicating it all are tangible matters of scale—time, money, people.
The Supplemental Service Plan helps your business balance these demands with scalable support for your internal team. At its core, it provides a flexible plan for partnering with us as you need, such as providing extra assistance with important yet time-consuming tasks, or by offering the expertise of specialized engineers and technologists. Additionally, it provides a platform with a centralized view of your IT environment along with the tools to manage it—including computers, mobile devices, cloud services, telecom equipment, printers, applications, security systems, and more.