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Home IT That WorksThere's a key word in "network". It's "work". That's exactly what you need it to do, without a hitch. Because when it doesn't, you know it. And so do your customers. At Virtua Networks we provide something different, IT that works.Every organization is unique and so are their needs, which is why we start with learning about you and your organization. That knowledge creates the framework to build a successful IT infrastructure, specifically tailored to your individual needs.Our commitment to our clients is simple, when they succeed so do we, which is why we are continually looking for ways to improve the networks we manage.

IT Consulting

Our focus is on advising businesses on how best to use information technology to meet their business objectives. In addition to providing advice, Virtua Networks consultants often implement, deploy, and administer IT systems on our client's behalf.

Managed IT Services

Comprehensive Managed IT Services for a flat rate per month that includes services in:

System Administration

Configuration Management

Hardware Maintenance

24/7 On-Call Remote Support

On-Site IT Support

Hosting Services

Healthcare IT

Healthcare Information Technology Services including:

Strategic Planning

Electronic Health Records

Project Management

Implementation

Electronic Medical Billing

Learn More...

About us

Leadership

At Virtua Networks we provide something different, IT that works. We understand that there are plenty of things you'd love to fit into your day, and troubleshooting your IT network isn't one of them. We set out to create the most proactive IT strategy for your organization, from the beginning, by putting the right pieces in the perfect places. We are puzzle experts, we have to be, since we also benefit when your network runs smoothly. Which is why we monitor it 24 hours a day to discover any problem areas and fix them before they break. Let's face it, there is only one thing worse than your network crashing and that is worrying that it might. Of course if something does come up, our call center is always open 24 hours a day, 7 days a week and our representatives will work round the clock to minimize your downtime. Think of us as your IT Department; a group of IT experts that love our job, and yours for that matter. We're Virtua Networks; we make your IT work.
Line Frame

Stephen Ortiz, President and CEO of Virtua Networks, has more than ten years of experience in the IT field. Stephen started the company in 2005 because of his passion to leverage technology in every way possible and to serve others. With excellent management and relational skills, Stephen was an ability to relate to client needs while mitigating frustration and anxiety. He has been involved with national organizations and is working closely with local healthcare organizations in Healthcare Information Technology and Information Exchange. Stephen's current responsibilities include long-term strategic planning for the company and client relations.

Stephen S. Ortiz

Chief Executive Officer

Office: 888.251.3093 x704

Email: stephen_virtuanetworks.com

Mark Einfeld oversees the technical operations of Virtua Networks. His background in education and a Masters of Information Systems gives him the unique ability to explain complex technical issues in non-technical terms.On top of multiple certifications, Mark has received a Masters in Information Systems and leverages his education with real life experience.Mark, manages our technical support team and develops new strategies to increase our efficiency while reducing cost to our clients.

Mark Einfeld

C hief Information Officer

Office: 888.251.3093 x703

Email: mark_virtuanetworks.com

Services

IT Consulting

Managed IT Services

Healthcare IT

IT Consulting

ASSESSMENT

IT Consulting |

Our consultants are brought in to advising businesses on how best to use information technology to meet their business objectives. In addition to providing advice, we often implement, deploy, and administer IT systems on our clients' behalf. Here is our process.

OUR PROCESS

Step 1: Assessment

During this process we take a look at your organizational and operational infrastructure, your facility infrastructure and finally your network infrastructure. This knowledge creates the framework to develop a successful implementation strategy.

Step 2: Implementation

During this process we guide our clients through the acquisition of hardware and software, installation, configuration and training. These steps are often overseen by a Project Manager using project management methodologies. Putting all the right pieces in the right places.

Step 3: Analysis

Analysis of an implementation of new service or solution is critical. It will provide the basis of our next steps to continually improve performance and efficiency.

IMPLEMENTATION

ANALYSIS

IT Managed Services

Managed IT Services |

Virtua Networks provides subscription based Managed IT services. For a single flat rate per month we manage your network providing services in System Administration, Configuration Management, Hardware Maintenance, and Unlimited 24/7 Remote Support. We proactively monitor the networks we manage looking for problems rather than reacting to them because we profit when your network runs smoothly. Of course if on-site tech support is necessary we have over 6,000 technicians readily available to be on-site for a reduced fee-for-service rate for all our client's needs.

System Administration

Our System Administrators manage your systems around the clock, performing multiple tasks to keep your network running smoothly.

On-Site Technical Support

Even if you have an issue that is best resolved on-site, we have more than 6,000 rigorously evaluated, certified, trained, insured technology experts throughout the US. Same day service available in most areas!

Configuration Management

All systems need proactive configuration management, including updates, upgrades, and patches. Our configuration management team performs these tasks to make certain your systems are always updated with minimal down-time.

Virtual CIO

Our Virtual CIO will answer critical IT questions that may impact your business, align IT strategy and focus with overall business objectives, provide technology planning, IT budget analysis and quarterly quality assurance reviews.

Hardware Maintenance

IIn an effort to maximize the life span of your hardware, Virtua Networks keeps all systems at peak performance. Automating procedures that will accelerate processing speeds, maximizing available memory, repair registries, remove clutter and defrag hard-drives.

Hosting

Our Hosting services provide a turn-key operation in deploying software, server resources and telecom. Our facility is designed to provide 99.99% availability, with incremental backups of all mission critical servers with a built-in disaster recovery plan. Creating a complete redundant off-site virtual infrastructure and hosting solution for our clients.

24/7 Remote Support

With every subscription our client receives unlimited 24/7 remote desktop support. No matter what the issue, our technicians are only a phone call away.

Healthcare IT

Healthcare IT |

With the availability of Federal Funds and the incentives associated with using a certified electronic health record system; all that is required is an IT company to help Plan, Design, and Implement and Maintain your system.

Click here to learn more about our EHR Implementation Process

Electronic Medical Billing |

Our electronic medical billing services provide the cost most effective option for most medical practices. WIth collection rates of over 90%.

The best part is that we don't get paid until you get paid. Our services start at only 5% of your collections. A true outcomes model.

EHR Implementation

BACK

Client Portal

ORGANIZATIONS MUST HAVE A SERVICE LEVEL AGREEMENT

CLICK TO CREATE A NEW TICKET

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Jobs

Part-time IT Support Technician

Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Ticket requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Must be task driven and have the ability to manage their time.

To apply for this position please send resume to:

HR_virtuanetworks.com

CLICK TO CREATE A NEW TICKETWe now cover North AmericaContact Virtua Networks today! ENTERPRISE SERVICES24/7 ON-CALL REMOTE SUPPORTREAL-TIME NETWORK MONITORING PERIPHERAL SOLUTIONSTELECOM SOLUTIONSWAN/LAN/WiFiCONNECTIVITYHARDWARE MAINTENANCEHARDWARE SOLUTIONSSOFTWARE SOLUTIONS CONSULTING & DESIGN